DELIVERY & RETURNS

RETURNS

  • We have a 14-day return policy from when you received your order.
  • In order for the return to be accepted the products must be returned in perfect condition without any signs of wear or tear.
  • Products must be returned in original packaging.
  • Ear pieces cannot be returned if worn or tried on.
  • The shipping fee will not be refunded, unless you have received a faulty or wrong product.

If you wish to return a product, please email support@sagagems.com, and we will send you instructions. Remember to include your order number.

TAXES AND DUTIES

Taxes for import outside of Norway is not included in the price.

Customers are responsible for any taxes or duties outside of Norway.